This is a sample page.
Overview
All virtual goods sold on our platform are non – refundable and non – returnable once the transaction is completed. This policy applies to all virtual items, including but not limited to downloadable AI software, digital tools, and other intangible digital products. Regardless of usage, satisfaction, or any other circumstances, no refunds, exchanges, or returns will be processed. We strongly encourage customers to thoroughly review product descriptions, features, and specifications before purchasing. By completing a transaction, you explicitly acknowledge and agree to this strict no – refund, no – return policy for virtual goods.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {[email protected]}
Need help?
Contact us at {[email protected]} for questions related to refunds and returns.